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Remote Support Service

Get instant computer support from us via the internet.

£25 per 30-minute session

If you need immediate assistance with your Windows computer, you can safely allow us to connect to and control your computer from our computer. It's like we are sitting in front of your computer but without physically being there. To remotely connect to your PC we use AeroAdmin. It is an easy to use software that requires no installation or configuration. Simply download AeroAdmin and double click the file to open it. When the program opens (it's just a small window), on the left side is Your ID and PIN. We will need these details to connect to your PC. Be sure to close any sensitive files, programs, or websites before we connect. You can disconnect us at any time.

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