For whatever reason you cannot access your personal files, we can help get them back.
Whether you've accidently deleted files, have software issue preventing you accessing your files as normal or have hardware damaged like a broken, unresponsive screen, we can help get your data back.
We ask you provide an external hard drive or access to cloud storage for the backup of your personal files. Alternatively we can provide a USB memory stick or external hard drive for an additional fee.
Please note that we only recover personal files and not software applications, licence keys or passwords saved in browsers.
Which service is for you?
£50
Recovery of personal files from a desktop or laptop computer that cannot be accessed in the normal way. For example, the computer does not turn on, a system error prevents normal start-up, or you have forgotton user account password. The hard disk (HDD) or solid state (SSD) drive must be removable and working (no mechanical / hardware faults and not soldered onto the motherboard). Don't worry, we can check all this for you.
£50
Recovery of personal files from a working smartphone via a computer, because the phone screen is non-responsive or has a damaged display and doesn't require the hardware to be changed to get it working.
£90
Recovery of personal files from a working smartphone via a computer, but the phone needs hardware changed to get it working like a temporary screen or logic board fix to get it working. You may want to consider our phone repair or tablet repair services, unless the device is beyond economic repair.
£150
Files or partitions have been deleted or storage drives have been formatted and requires an in-depth scan to recover deleted or corrupt files.
£200
The device or storage drive has a fault that requires detailed diagnostics and a temporary repair to regain access.