Not sure what's wrong with your computer?

• Cost: £25 (can go towards your final repair bill)
• Turnaround: 1 - 5 working days

Leave the troubleshooting to us. Our comprehensive diagnostic service is designed to trace and isolate the exact fault so you don't have to guess. We test right down to the motherboard level to give you the clearest possible answer on what's going on and whether a repair is viable.

NOTE This mandatory £25 fee covers the time required to locate the fault. If the machine is fixable and you choose to go ahead with our quoted repair, this £25 goes directly towards your final bill. If it proves unrepairable (such as a fatal short circuit through the main CPU), the fee covers our diagnostic time.

Motherboard & Board-Level Repairs (Windows & Mac)

• Turnaround: 1 - 5 working days

Don't write off a dead computer just yet. We offer advanced motherboard repairs and microsoldering. By fixing individual components on the board, we can often rescue your device for less than the cost of a full replacement.

We fix motherboard faults including:

• Power & Short Circuits: Tracing power rails to find dead lines, shorted capacitors, or blown diodes.
• BIOS & UEFI Re-flashing: Fixing corrupted firmware chips causing a black screen, fans spinning on full blast, or no POST. We can reprogram or downgrade the chip directly.
• IC & Chip Replacement: Replacing faulty power management, charging, audio, or network chips.
• Ports & Connectors: Repairing damaged HDMI, USB-C, battery, and screen (FPC) motherboard connectors. Trace repairs may incur an additonal fee.

Diagnostics Note: We charge a mandatory £25 fee to cover the precision testing required to find the fault (even if it proves unrepairable, like a shorted CPU). If you proceed with the fix, this £25 goes directly towards your final repair bill.

Is your computer running slow, loud, or hot?

• Cost: £55
• Turnaround: Up to 1 working day

Over time, dust buildup and software clutter choke your system's performance and shorten its lifespan. Our complete service gives your machine a fresh lease on life.

What's included:

• Software optimisation
• Physical internal clean
• New thermal paste

The Result: A faster, quieter computer that runs cool and lasts longer.

Is Your PC Acting Up?

• Cost: £55
• Turnaround: Up to 1 working day

A slow system, endless pop-ups, or sudden crashes are classic signs of a malware infection. Our expert technicians deeply scan your system to isolate and safely eliminate trojans, spyware, ransomware, and hidden bloatware—restoring your computer's speed and securing your personal data without losing your files.

Severe Infection Notice: If your system is heavily compromised, operating system files are corrupted, or the ransomware damage is extensive, a standard cleanup may not guarantee 100% security. In these critical cases, we highly recommend a clean system wipe. Learn more about our complete PC Reset & Reinstallation Service to get a guaranteed fresh, secure start.

Factory Reset & Refresh.

• Cost: £35
• Turnaround: Up to 1 working day

Give your computer a fresh start. A full PC reset removes everything - including programs, personal files, and software faults - and reinstalls a clean, factory-fresh operating system (Windows 11, Windows 10, macOS, or Linux).

• The Premium Setup (+£20): Let us handle the boring stuff. We'll set up your local account and install all available system updates and drivers so it's ready to plug and play.
• Important Note on Your Data: This service completely wipes the drive. Please ensure your important files, programs, and product keys are safely backed up before booking.

Need us to save your data first? We offer a data backup service for an additional fee - just let us know!

Ready, set, go!

• Cost: £35
• Turnaround: Up to 1 working day

Don't waste time waiting for updates and configuring settings. We'll handle the entire setup so your new PC is ready to go the moment you get it home.

• Complete Setup: Fully updated with all latest drivers and a hassle-free local account.
• Software & Email: Your essential apps installed and email accounts ready to use.
• Optional Data Transfer: Want your photos, documents, music and downloads moved over from your old computer? Ask about our add-on data transfer service.

Note: Valid licenses must be provided for any premium software installation.

Digital Home Move (Data Transfer)

• Cost: £55
• Turnaround: Up to 1 working day

Got a new PC? We can safely transfer your personal files from your old computer to your new one. We'll move all your essential folders, including Documents, Desktop, Downloads, Pictures, Videos, and Music.

Windows won't boot? Even if your old computer has a Blue Screen error (BSOD) and won't load Windows, we can usually still access the drive and rescue your data.

Hardware Installation & Upgrades

• Cost: Priced based on requirements (Quote provided upfront)
• Turnaround: Usually same-day / 1 working day

Whether you want to boost your PC's speed with a faster SSD, upgrade your graphics card, or add more RAM, we can handle the installation for you.

• You supply the parts, we do the rest: Simply buy the hardware you want, bring it in, and we will safely install it.
• Storage Upgrades & Cloning: If you're upgrading to a larger primary drive (SSD/HDD), we can clone your existing system exactly as it is. This means you keep all your personal files, programs, and settings exactly where you left them - just with much more breathing room.
• Fully configured: We don't just plug it in. We'll ensure all the correct, up-to-date drivers are installed and test the component to make sure it's running perfectly.

Software Support

• Cost: £55
• Turnaround: Usually same-day / 1 working day

Software glitches can be just as frustrating as hardware failures. If your computer is acting up, running slowly, or throwing out strange errors, we can get your operating system and applications running smoothly again.

We can help with:

• Stubborn Software: Completely removing stubborn programs, malware, or bloatware that refuse to uninstall normally.
• Blue Screen & Startup Fixes: Resolving BSOD (Blue Screen of Death) stop codes, infinite boot loops, and Windows startup errors that prevent your PC from loading.
• Printer & Device Setup: Connecting and configuring printers, scanners, and external devices so they actually talk to your PC.
• Glitch & Error Fixes: Resolving random crashes, freezing, missing DLL errors, and software compatibility issues.
• Email & Account Recovery: Setting up email clients (like Outlook or Thunderbird) and resolving sync issues.
• Windows Optimisation: Cleaning up startup items and registry clutter to speed up a sluggish system.

Laptop, MacBook & All-in-One Screen Repairs

• Cost: Quote based on device specifications
• Turnaround: Usually the same-day (once parts arrive)

If your laptop screen is cracked, flickering, or completely blank, we can replace it. We support standard laptops, Apple MacBooks, and All-in-One desktop PCs. We do not repair standalone desktop PC monitors or television screens.

To give you a fast and accurate quote, we just need a few details about your device:

• For Apple MacBooks: We need the model number printed on the base of the machine (e.g., A2337) and the physical colour of the laptop lid (e.g., Space Grey). We only fit pristine, genuine reclaimed Apple screens to ensure native display quality and performance.
• For Windows Laptops & All-in-Ones (HP, Acer, Dell, etc.): We need the exact make and model number from the sticker on the back, and whether your screen is a touchscreen.
• Internal Part Inspection: Laptop manufacturers sometimes use multiple different screen panels inside the exact same model. To guarantee a perfect match, we may need to safely open the display housing to check the internal part number before ordering your replacement.

Laptop Charge Port (DC Jack) Replacement

• Cost: £60
• Turnaround: Usually the same-day (once parts arrive)

Is your laptop only charging when you hold the cable at a specific angle? Or is the charging port completely loose, broken, or pushed inside the casing? We can replace the damaged DC charging jack to get power flowing safely back into your machine.

• Standard DC Jacks: We replace barrel-style and pin-style charging ports that have worn out, cracked, or snapped internally over time.
• Looking for USB-C Repair? If your laptop charges via a modern USB Type-C port, these are soldered directly to the motherboard with microscopic pins. Please see our Motherboard Repairs section which covers USB Type-C port replacements.