We're delighted you're choosing us to help with your device. Please take a minute to read these frequently asked questions.

Availability

We work by appointment only and are available from Monday to Saturday, 8am to 8pm. Please contact us to book in.

Terms and Conditions

Please read our terms and conditions and only go ahead if you agree to them.

Will I Lose My Data? (Data Backup)

Data loss is highly unlikely for most repairs. However, we strongly recommend backing up your important data before handing over your device, as data management remains your responsibility.

Do You Come to Me?

Most repairs are performed at our premises by appointment only, and we kindly ask you to drop off and collect your device.

Our address is 16 Second Avenue, Stanford-le-Hope, SS17 8DR. Get directions on our contact page.

We understand this isn't always convenient, so in certain cases, we can visit your location and offer a pick-up and return service for an additional fee.

Payments

Payment is due upon completion of the service via bank transfer, cash, or card. If pre-payment is required, we will inform you in advance. Our bank details are available here.

Warranty

While issues after repair are uncommon, please notify us immediately if you notice any problems. Read our terms and conditions for full details.

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